Posts Tagged ‘Interpersonal Communication’
A Cautionary Tale
“Ah. Good afternoon, sir. I am so glad to see you again. Thanks for making the effort to come to see me. Would you like a drink of
something? Tea? Coffee? Cold water? I’m really glad to see you, because we have been working on this issue for so long. It will be great to finalize it today.”
(Hand phone rings. Listens to caller for around a minute. “OK. I understand what you are saying. It seems to me there are two issues, but I really don’t have time to go through them with you right now. I have a guest. …. Oh! You have to go out for a while? OK, then I’ll be very brief because this is an important meeting” Covers the issues, taking about 4 minutes. Closes off call)
“I’m really sorry about that. One of my staff with a problem. Let’s get back to our discussion. Where were we?”




