Posts Tagged ‘Selling Skill’

Phases Of Convergence Marketing Strategy

In the last posting we explored the first of Rosen’s three phases for convergence marketing. Let’s now look at phases 2 and 3.

Phase 2           Compressing the Sales Cycle

This phase is based on the company’s respect for the potential customer. Rosen calls this ‘nurturing’ the customer, which uses elements of permission marketing. (Never heard of it? You should consider investing in a Marketing Update. Check the Update tab at the top of this page).

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How Convergence Marketing Works ?

One of the key values from the Book of the Month for January, Convergence Marketing, by Richard Rosen, are the original models it contains. Let’s explore one of these where he looks at the differences between the traditional model of advertising and the convergence model. Here is the model.

How Convergence Works
Rosen explains that the Traditional Model is based on the AIDA principle from the 1960s. AIDA stands for Attention, Interest, Desire,  Action, which he has renamed Awareness, Preference, Consideration and Sale for his own purposes.

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Additional Idea For Convergence Marketing

The material for this posting is from Chapter 3 in the book of the month Convergence Marketing. It explains the convergence formula developed by the author, Richard Rosen.

Convergence Marketing

The Best of Brand + the Best of Direct + Sales Powered by Finance = Success

Introduction

‘Today, it is all about respecting the individual. Convergence retains the powerful imagery and messaging of brand advertising while leveraging the motivational techniques of direct marketing and focusing all of it on the goals set by sales. It is powered by a financial model, using the contribution margin of what a customer is expected to be worth in a set period of time. It is about making money fast: it happens in real time with statistics to guide the way; and has the advantage of being a process we can repeat over and over again, as well as proving critical path accountability to the CFO’

Let me ask a silly question. Does your approach to advertising and selling meet these criteria?? If not, you’d better read on.

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Existing Business Functions and their Groundswell Alternatives

Very early in the book Groundswell, the authors tabulate the way in which organizations may have to change to accommodate the groundswell. I give you the table below.

You already have this business function Now you can pursue this groundswell objective How things are different in the groundswell
Research

Marketing

Sales

Support

Development

Listening

Talking

Energizing

Supporting

Embracing

Ongoing monitoring of your customers’ conversations  with each other

Participating in and stimulating two-way conversations your customers have with each other, not just outbound communications with your customers

Making it possible for your enthusiastic customers to help sell each other

Enabling your customers to support each other

Helping your customers to work with each other to come up with ideas to help improve your products and services

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